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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raechel Marion

December 16, 2025

5  out of  5
rating by Raechel Marion
"We have been customers of this office for multiple years now and have had nothing but great service! They are easy to communicate with, quick to respond, the staff is always friendly, and they always take care of anything we need help with. We now live about 45 minutes from Gardner but will always continue to use this office. State Farm also seems to be the most reasonably priced insurance for good coverage!"
We responded:
"Thank you for reviewing our State Farm office! It has been my pleasure getting to know you through the years, and we appreciate you as our customer. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy Heaven

December 15, 2025

5  out of  5
rating by Amy Heaven
"Very Helpful and Responsive!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gail

December 13, 2025

5  out of  5
rating by Gail
"Fast with return services, friendly, reliable"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Naca Božić

December 9, 2025

5  out of  5
rating by Naca Božić
"Mrs. Sheri Gagnon is the best! I have had wonderful experience with her, she’s very helpful, patient, and knowledgeable. I will be staying with State Farm because I have her as an agent!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Christine Bean

December 5, 2025

5  out of  5
rating by Christine Bean
"After a visit to the office, I received a phone call from Joe that relieved my concerns."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alice Medina

December 4, 2025

5  out of  5
rating by Alice Medina
"Have had multiple conversations with Sherry Gagnon concerning a massive insurance loss in my condo. She is always courteous, competent and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ilene H

December 1, 2025

5  out of  5
rating by Ilene H
"Very nice office staff here. Becky is wonderful and friendly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Pam Little

November 24, 2025

5  out of  5
rating by Pam Little
"Gardner State Farm office has always been Very Helpful when my tenants need proof of insurance sent to us, Attic Storage, here in Gardner. A small-town business helping another small-town business. 5 Star all the way! Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Steven Crim

November 24, 2025

5  out of  5
rating by Steven Crim
"This team goes above and beyond to get the information needed to keep your home auto and personal property covered."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Louis Rose

November 24, 2025

5  out of  5
rating by Louis Rose
"great customer service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dusti Courtois

November 24, 2025

5  out of  5
rating by Dusti Courtois
"Joe Oldham's office makes it so easy and convenient to take care of insurance needs. They are very communicative and so helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bernard Schrick

November 20, 2025

5  out of  5
rating by Bernard Schrick
"I have been a State Farm Client for over 40+ years, most of them with Greg Seymour until his passing this year. I have felt like Family and treated as such the entire time, Joe Oldham has picked up our Ottawa Office and the only change in service has been the phone number to call. Great Folks, Great Service, Thank You!"
We responded:
"We’re thankful for your kind words! Greg was a wonderful person, amazing spirit and always treated you like family. It’s our pleasure to assist you with your insurance needs, treating you like family and offering unapparelled service. If there is anything else we can do to help, please let us know!"
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Lisa Johnson

November 18, 2025

5  out of  5
rating by Lisa Johnson
"Good quick and friendly service"
We responded:
"Thank you for your business. We strive to offer affordable insurance, while providing hometown service. If there is anything else we can do to help, please let us know!"
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Jodi Kesinger

November 5, 2025

5  out of  5
rating by Jodi Kesinger
"Austin was professional but also personable when visiting our office today. Building relationships is the name of the game & Austin was a natural! I highly recommend Austin & his team for your insurance needs. You won't be with Allstate, but you will be in good hands with Austin with State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Susan Bohr

October 27, 2025

5  out of  5
rating by Susan Bohr
"We had a wonderful experience. Lea is very knowledgeable and professional. She has a great sense of humor and was able to save us a lot of money. We are so thankful we switched from Farmers to State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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cora p

August 24, 2025

5  out of  5
rating by cora p
"Omg, very helpful. Great 👍🏽 prices wonderful people. Someone told me about them, I tried and loved everything, save you money 💰 in your pocket."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tristan Pascal

August 14, 2025

5  out of  5
rating by Tristan Pascal
"Lea is awesome! Great experience and she helped us out with everything needed to get new coverage with them. Be ready to laugh cause she has a great personality :) Thanks again"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Lea is amazing. We make it our mission to provide the best customer service, while having some fun along the way! Welcome to our State Farm family. "
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J E

July 29, 2025

5  out of  5
rating by J E
"I’ve been a proud customer of Joe’s State Farm agency for almost 20 years. My experience with Joe and his team has always been exceptional. From his friendly and knowledgeable team to providing the best coverage at the best price for me and my family. What sets Joe’s agency apart is their commitment to providing top-notch personalized service and always looking out for my best interests. I highly recommend Joe’s agency to anyone seeking a trustworthy and reliable insurance agency that places customers first."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Emma Bolton

July 25, 2025

5  out of  5
rating by Emma Bolton
"I sent my information for a quote online and they responded quickly to get me in. I went into the office and Kevin was extremely nice and welcoming. Talked me through everything so well and also just tried connecting with me as a person. It’s very obvious he cares about everyone he works with. The insurance I got was also so much cheaper than others that I was looking at for just as much coverage. I absolutely recommend going to them!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tristin Glaser

July 25, 2025

5  out of  5
rating by Tristin Glaser
"Getting renters insurance for the first time, I wasn’t sure what to expect—but Joe Oldham and his team made the entire process so easy and stress-free. They were incredibly patient and took the time to explain everything in a way I could understand. I felt like they truly had my best interests in mind and weren’t just trying to sell me something. It’s rare to find this level of customer service, especially for someone new to all this. I feel confident knowing I’m covered, and I’m so glad I chose Joe Oldham State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ANGELA RUTH

July 23, 2025

1  out of  5
rating by ANGELA RUTH
"Not Happy!! When we came to them we ask for Liability with comp and she ( the one that help us ) Didn’t put comp too . That messed up!! Not really happy with State Farm in Gardner"
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience. "
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JoAnn Null

February 21, 2025

5  out of  5
rating by JoAnn Null
"My husband and I have been with State Farm for 60 years or so, and we see no reason to go insurance shopping ~"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Derek Hartenbower

July 13, 2024

1  out of  5
rating by Derek Hartenbower
"To start, I would hate to put a 1 star review for this company only because I've had good service with this insurance agency up until my apartment had flooded a couple weeks ago. I've been in contact with my claim handler/specialist Joshua Steensen these last two weeks trying to get ahold of him to setup my housing company. I had initially gotten an extension of a week to stay in a hotel until the housing company has gotten paid. They ended up extending it until check out day, July 31st at 11:00pm. I have not heard from my claim handler/specialist for this last week and have to pay for that said end of the month. I have paid almost $500 dollars my first three days in the hotel. But now, I have paid ANOTHER $251 until Sunday, July 14th at 11:00. This is ABSOLUTELY NOT necessary to not hear back from my insurance specialist or even hear about when I'm going to get reimbursed all of my money for this inconvenience of little to no communication. This really sucks to go through this and have to write a nasty review but this is what it has come down to unfortunately."
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Dick Conner

July 12, 2024

5  out of  5
rating by Dick Conner
"Lea is great to work with. She took over after my initial call. And, I really didn’t have to do much thanks to her."
We responded:
"Lea is wonderful. Thank you being such a wonderful State Farm customer. "
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Kendra Hontz

April 20, 2024

5  out of  5
rating by Kendra Hontz
"Love the customer service."